Healthgrades Awards Community Memorial Hospital – Ventura 5-Stars and the 2023 Outstanding Patient Experience Award

Community Memorial Hospital – Ventura is proud to announce five important awards for exceptional care from Healthgrades, a leader in hospital transparency and research.

Community Memorial Hospital – Ventura earned the 2023 Outstanding Patient Experience Award, placing it among the top 15 percent of hospitals nationwide for patient experience, according to Healthgrades. The patient experience measures reveal how patients felt about the care they received at the hospital and are based on patient survey data that Healthgrades obtains from the Centers for Medicare & Medicaid Services (CMS). CMS also recognized Community Memorial with its 5-star rating this year — the highest distinction possible through its Overall Hospital Quality Star Rating system.

Community Memorial Hospital – Ventura also achieved four 5-star ratings in the areas of neurosciences, pulmonary, gastrointestinal, and critical care, according to research released by Healthgrades. These 5-star ratings reflect that Community Memorial Hospital – Ventura delivered better-than-expected clinical outcomes of care provided in these areas and distinguish the community hospital as a leading provider of care in these specialties.

“We are honored to be ranked in the top 15% of the country for patient experience. Earning this designation is a testament to the incredible care and experience the team at Community Memorial provides each and every day to our patients,” said Mick Zdeblick, President & CEO, Community Memorial Healthcare. “I am proud of our team for their continued dedication to providing our community with exceptional care.”

For the 5-Star ratings awards in specialty care, Healthgrades evaluated patient mortality and complication rates for 31 common conditions and procedures at nearly 4,500 hospitals nationwide to identify the top-performing hospitals for neurosciences, pulmonary, gastrointestinal, and critical care. Community Memorial’s 5-star ratings were, specifically, in the areas of respiratory failure (critical care), gastrointestinal bleed (gastrointestinal), stroke (neurosciences), and pneumonia (pulmonary).

For the Outstanding Patient Experience Awards annual analysis, Healthgrades evaluated 2,780 hospitals that submitted at least 75 patient experience surveys to the Centers for Medicare & Medicaid Services (CMS). The survey data covered patients who were discharged between January 2021 and December 2021. Of those hospitals evaluated, 419 outperformed their peers (based on their patients’ responses) to achieve this award. Survey questions focused on issues like patients’ perspectives of their care in the hospital, cleanliness, noise levels, medication explanations, hospital staff responsiveness to patient needs, and whether or not a patient would recommend the hospital to friends or family.

The complete Healthgrades reports are available at https://www.healthgrades.com/quality/hospital-ratings-awards.