Community Memorial Continuing Care Center Receives Five Stars for Overall Quality

Community Memorial Continuing Care Center, located on the campus of Community Memorial Hospital – Ojai, has earned a five-star rating, the highest ranking possible, from the Centers for Medicare & Medicaid Services (CMS). The Continuing Care Center is the only skilled nursing facility in the Ojai Valley to receive this prestigious designation.

The Five-Star award is based on short-stay and long-stay data collected between July 2022 and June 2023, and reported through September 2023.

“This five-star rating affirms our commitment to our mission of healing, comforting, and promoting health in the community of Ojai and beyond,” said Haady Lashkari, Chief Administrative Officer, Community Memorial Hospital – Ojai. “I am proud of our team for their dedication to quality and safety, and to providing our patients and residents with the exceptional care and experience Community Memorial is known for.”

The CMS Care Compare Quality Rating System was developed to help patients, caregivers, and family members easily compare skilled nursing facilities, identify areas to ask more about, and ultimately find the best fit for themselves or their loved one. The system also helps healthcare providers uncover areas for improvement and developing actions plans to support enhanced quality. Facilities with Five-Star Care Compare ratings are considered well above average, while those with one star are considered below average.

“As part of our commitment to continuous improvement, Community Memorial physicians, staff, and leaders are constantly measuring and monitoring care and seeking feedback from patients and family members,” said Mick Zdeblick, President & CEO, Community Memorial Healthcare. “The five-star designation from CMS underscores the value of this work and its impact on our patients and residents.”

The Care Compare Quality Rating System summarizes long and short stay measures in categories such as percentage of residents experiencing falls, percentage of residents whose needs for help with daily activities increases, number of hospitalization days, number of emergency department visits, re-hospitalizations after discharge, and rate of successful returns to home or community.

The complete CMS Care Compare database is available online here.