Telehealth, or video visits, offer the convenience of technology-driven care, combined with access to local clinics, hospitals, and providers when you need in-person care.
Call or text 805-948-6353 to schedule your appointment. Your visit can be completed by phone, mobile device, or computer.
Schedule an appointment
Call your doctor’s office and select a time that works for you. Dress
comfortably, find a quiet place to talk and be prepared when the call
comes. Have a pen and paper ready to jot down useful advice.
Prepare your technology before the appointment
Many patients just use their smart phones with FaceTime ability. Others
use a computer, laptop, or tablet. If you need assistance, ask a friend
or family member to help you set up your technology and/or to download/install
any programs or apps.
Think about what you want to discuss
Plan for your appointment by writing down what’s most important for
you to discuss. Write a list of any symptoms you are having and what questions
you want answered.
Keep a written list of all the medicines you are taking
Some people even place their medications in front of them to show the doctor
during the visit. Don’t forget vitamins and supplements.
Be an active participant.
Know your numbers before you call
Avoid interruptions and distractions
Find a private place to talk and give your doctor your undivided attention.
Turn off your TV and put in your hearing aids if you need to.
Have your pharmacy’s phone number handy
If you also have a preferred lab, X-ray provider or physical therapist,
please let the healthcare team know.
Have your insurance information available
Call the office receptionist to verify that your personal data is up to
date, including current address, telephone number, insurance information
and emergency contact.
Provide feedback
Become an active part of your own healthcare team. Your feedback helps
your doctor serve you better.